Service Limitations
Service will be limited to the equipment ordinarily used for road service by the service provider serving the area. Service will not be provided when the disabled vehicle cannot be safely reached or serviced without causing damage to the vehicle or servicing equipment. Service may not be used as a substitute for regular maintenance necessary to keep your vehicle in good operating condition. AAA membership may not be used by a business or organization to provide service for its customers, employees or vehicles.

The following services are not provided under the membership benefit:
  • Towing to transport vehicles due to a purchase, sale, disposal, auction transaction, car show exhibition, relocation or similar situations.
  • Service to a vehicle located in an area not regularly traveled by private passenger vehicles (such as a beach, open field, creek bed, or private logging or forest service road and snowfilled or flooded road or driveway).
  • Towing, extrication/winching and tire change service for recreational vehicles and towing service for motorcycles unless the member has Plus RV or Premier RV.
  • Towing of vehicles which are safely operable under their own power.
  • Towing of vehicles purchased in an inoperable condition.
  • Cost of vehicle locksmith services beyond what is necessary to place the vehicle in a condition to be safely driven (such as duplicating keys, nonemergency lock repairs and rekeying of vehicle locks).
  • Service in situations where appropriate identification in addition to the membership card is not provided to the service driver.
  • More than 200 miles of AAA Premier towing on one disablement per cardholder per membership year, more than 100 miles of towing on the remaining allowable service calls, and more than 100 miles of towing on any recreational vehicle tow, without the member agreeing to pay the additional mileage costs.
  • Towing to or from auto dismantlers or salvage yards, or from one storage location to another.
  • The installation or removal of snow chains.
  • Installation of automotive parts not provided by a service provider.
  • AAA Plus, AAA Premier, AAA Plus RV and AAA Premier RV services before the member has received a new membership card denoting these additional service benefits, or prior to 3 days after receipt of dues payment, whichever is earlier.